Chris, the digital marketing director said, “The websites you build videos into keep people on the site longer, get better click through and higher signups. I want to know why.”
“It’s simple, I replied. “It’s a combination of selling like Kate coaches people to do and a marketing trick I’ve learned over the last 25 years. All you have to do is make a video of your 30 Second Marketing conversation.”
Gail asked, “Is that the thing you came up with to replace elevator pitches?”
“Yes,” I said.
She continued, “The one that is intended to answer the question what do you do?”
“Yup. The answer is what I call a hook. The four elements of the formula are:
- Hook ‘em
- Hold ‘em
- Pitch ‘em
- Close ‘em
Rick said, “I’ve heard you speak on this. As I recall the hook is hard to come up with but once you’ve got it you’re more memorable and people want to talk to you if only to find out more about you… but that’s in person. A video on a web site is more like direct marketing and that is my bailiwick. How does this work there?
“Hooks can be found or developed in a lot of ways, I said. Here are just a few that have worked for me with clients over the years:
- Review customer testimonials for simple descriptions
- Try to put what you do in terms a first grader could use to explain what you do to his or her classmates.
- Think about what you do from the customer’s viewpoint. What problem do you solve for them?
- Put it in words that will force them to want to know more.
“But y’all got to be careful of your brand,” said Rob, our branding big brother. “You can’t say something that is gonna hurt you long term even if it gets their attention today. I reckon tha’s wheah the rest of the formula fits in, right?”
“You’re right Bubba,” I said. “the hook is what everyone remembers but what makes 30 Second Marketing TM work is the rest of it. In order to hold ‘em, you have to find the words that come after You know how… That means you have to know the problem that brings your ideal customer to you. When I train people to do this I try to get them to know the top three problems that their ideal customers are trying to solve. The pitch always starts with the words What we do is… and then explains how you solve the problem for your ideal customers. The close is a specific Call to action.”
“And, Y’all don’t want to be flappin’ your gums too much either, said Rob. Make it quick. If you go much more than a minute and a half they’ll be gone faster than a fox when a beagle bays.
Jerry and the marketing lunch bunch will be back next week. Their discussions are always about small businesses marketing tips that are low or no cost.
www.JerryFletcher.com is Jerry’s consulting web site He meets around kitchen and boardroom tables to change the marketing of companies in the Americas. He prefers working with “Little Guys” with 1 to 500 employees.
www.NetworkingNinja.com is his speaking site. He speaks professionally on three continents on how to craft Trust-based marketing that builds businesses, careers and lives of joy…on and off line.