Brand is Trust, Not Just Celebrity

Brand betrayed

Why is it that so many folks want to be famous? Why do they crave celebrity? Why do they chase after the figment of Personal Brand?

Blinders.

Counterfeits have been around since the first Brand evolved. Fakes follow in the footsteps of innovators today as they have down the centuries. But even those are more acceptable than the so-called Personal Brand.

Some people believe that hype can replace product or service development. They believe in faking it until you make it. They believe that fame is all there is to brand.

They can’t see the problem of living a lie. They are victims of an over-active imagination that overlooks the key element of Brand: Trust in a product or service delivered.

Brand, initially.

In the beginning, in the really old west (the Middle East) the term brand stood for a symbol burned into the hide of critter owned by a particular person. It was used on slaves as well as animals. Later it was burned into wooden packaging like barrels.

The symbol itself became a roughshod form of a trade mark. That’s how this whole brand thing got started. It was a way to show who owned something.

Maker’s mark

A Trademark was and is a symbol cut or etched, printed or woven into an object made by an artisan. Today, it may appear on or be part of the packaging of an object or idea. You’ll find them on ceramics, glass, metal work, furniture, food and sundries, you name it. Always it is a way to identify the work of an individual, a group or organization. It identifies products for sale.

It crosses all cultures. The Chinese used to call it a Chop. Americans call them Trademarks and Service Marks and they are legally registered. Independent professionals from early civilizations to yesterday across the world, used such symbols for signs and on the seals of documents when that was a “thing.” It was a way to have a coat of arms much like the nobles served.

Brand evolved

Brand became important to makers, buyers and the merchants that connected them. It celebrated the esteem of the buyer for the maker providing a real mark of the quality conveyed.  It simplified the contract between merchant and buyer by presenting the buyer with a known proof of the quality of the item. It gave the merchant confidence when trading for the goods that they were the “real thing.” The merchant enjoyed greater credibility with the buyer because of this simple device.

At the heart of all that social interaction was Trust. It was trust for a product made by a person who took pride in their work and applied a mark to witness that pride. It was a symbol of trust between maker, merchant and buyer.

Personal Brand seekers suffer from not having that pride. They, in most cases, do not craft goods or services. Instead, they concentrate on their image. Sooner or later the deception will catch up with them.

When that happens, it ain’t pretty.


­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­Jerry Fletcher ThinkinigJerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com
DIY Training: www.ingomu.com

 

 

 

 

Brand is Built on Moving Parts

I finished the on-line training for 30-Second Marketing TM and posted it on Ingomu. It is just one element of the four in Secrets of a Networking Ninja.

Brand is trickier

The second element I’m adding is called No Budget Branding TM but I’m combining parts of other products developed earlier to make this one as complete as I can. Some of the things I’ve learned over the years get in the way. This is a DIY (Do It Yourself) product and so I’m working my way through some of the expertise I bring to a one-on-one session and finding ways to incorporate the benefits without a physical presence.

I believe Brand can refer to a company, product or service. Sorry, I don’t include Personal as the only time, in my view, that Personal enters the equation is when it is linked to a company product or service offered by an independent professional. In other words, John Q. Public is not a brand. John Q. Public Accounting could be.

Trust keeps it spun up

Funny how teaching can help you see things you hadn’t before. As this video explains. Brand is an expression of Trust. But, building this program has confirmed that once you’ve set out to build a brand and spun up the promotional whirl, the thing that holds it all together is the Circle of Trust. Without it, it all comes crashing down. With it and judicious inputs to influence it you can keep it building. Trust allows you to influence Brand but you can never completely control it.

A flywheel instead of a funnel

Jon Dick, in a blog for Hubspot, explained how a new model, the flywheel replaces the familiar funnel putting a new spin on customer acquisition and retention. Jon relates the strength of the flywheel to how it maintains and increases trust as well as the momentum you need to keep things spun up.

A flywheel approach forces you to align all your marketing and sales efforts because any friction can slow the flywheel and wear trust down. In Jon’s words: “…your flywheel produces more growth as your customer count increases. If you can add ‘density’ to those customers, by getting them to adopt more of your products or be more ‘sticky’ even more momentum and growth can be achieved.”

Brand is Built on Moving Parts

Brand is the sum total of perceptions about your company, product or service from all the publics that are aware of you. It is an expression of trust built on a complex set of factors that must be considered. Here are the elements that will make up the program I’m preparing:

  • Vision (from Lightning in a Bottle)
  • Mission (from Lightning in a Bottle)
  • Prospect Viewpoint
  • Value Proposition
  • Profitable Niche
  • Position
  • Persona (a core of Trust wrapped around with Product, Price and Passage (Distribution) encased in a Name
  • Promotional Whirl (Trust Tools and Spin Tools)
  • Performance
  • Perception
  • Prospect Feedback
  • The Circle of Trust

You can see my dilemma. But I’m doing my best. In a week or two this program will be available. Will it be easy? No. Will it work? Yes, as well as the user wants it to. The key here is that I’ll be right beside you in spirit and the program will be changed over time as we find the difficult parts that need more elucidation. And, if you get really hung up the folks at Ingomu will make it easy to contact me direct.


Jerry Fletcher ThinkinigJerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

Personal Brand Behind the Mask

Do Beats Say

93/% of personal communication takes place without speech.  Your gestures, tone of voice body language and tone are more powerful than your words.

Say What?

Some people think that means that if you can’t see them, they can make you believe anything. They go on-line and represent themselves as an expert, a guru, a talent or a tempest because they think you won’t be able to view their reality.

Seeing Is Believing.

Unfortunately, sooner or later in their quest for fame or familiarity they will provide a visual be it still or video that will give the reader/viewer pause. They may not be able to tell you why saying, “It just doesn’t feel right” or “Something here just doesn’t match up.” Instead of the vision of wealth the masquer has been striving to project, a middle-class home or yard or neighborhood will be revealed.

All the protestations directed at making a persona impress and excite will begin to ring untrue. When the words and the pictures are at odds, the poseur has reached the end of their run. Each of us will feel that bull-shit alarm rousing the neighborhood.

Behind the Mask

The internet does not provide a mask. It puts a cap on what we can do in person. It limits that easy believability. The online portrait you paint is never perceived as a photograph. It is seen as an over-retouched bit of fakery. You in person is at least 12 times more effective. An airbrush cannot make you perfect. It can “fix” one image but it cannot completely clean up a video. That is when the ruse crumbles. You are much better off going in “warts and all” if you want to be trusted.

Seeing the Truth

The basis of a personal brand is your personality, your real personality. All of us have what we see as blemishes. We usually have stronger beliefs about them than those that know us well. Whether you believe you have flaws of character or physique or both you need to stop fixating on them.

Suck it up. Get real. Work on those perceived faults. Compare that mask you’ve been presenting with the real you. Yes, there is a difference. Ideal is not real. Perfect is an opinion. All the folks out there will decide what and who you are. They will take into account what they see and what you are striving to be if you let them see you.

Trust Yourself

I know how tempting it is to tighten the ties of the mask and take the stage. I’ve spent enough time on the platform to have concluded that the more of yourself you reveal the more positive response you will garner. When I speak on Trust I tell audiences that in today’s world they need to trust:

  • Their Companies
  • Their Staff
  • Their Customers

And

  • Themselves

Trust yourself.

Be yourself in person and on line.

Live fully…free of the mask.


Jerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.Jerry Fletcher, Speaking in olombia

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

 

Brand, Trust & Blockchain

Unknown is unbranded.
Brand is, in my view, an expression of Trust. If I haven’t heard of you or your product or service, you are a commodity. Nothing separates you from the pack. But, introducing yourself to me appropriately can give you instant panache.

That won’t happen with every prospect. More frequently in today’s world they are going to look you up on-line. They will Google you and run down the items that pop up on the first page of the search. Try it on yourself. Just type in your name and look at what comes up.

You are not invisible
I have a large body of work that has been published on the internet now but there was a time that a Mel Gibson movie called Conspiracy Theory where he played a character with my name was just about everything on that first page.  That I didn’t mind.

Comments are currency
There is a tendency to review businesses, sometimes with scathing comments. That goes with the territory. It can be helpful or devastating depending on the level of acid. The problem is that you have no real control over these entries in the debit column and no way to add credits that directly connect.

You need to put solid testimonials on your web site as a partial counter. You need to correct the fault mentioned in the review. You need to find a way to assure you are trusted.

Can you find a way to get back to the one-to-one level of confidence you once enjoyed with ever customer? We are getting closer. The answer is called Blockchain Technology.

It started with cryptocurrency.
The Cyberpunk reaction to Wall Street’s control of banking and subsequent disastrous consequences on world finances was to continuously search for a way to take the control of the double entry accounts out of the bank’s hands and put them on a digital platform.  Bitcoin, although it did not meet the developer’s criteria did introduce the idea of Blockchain.

Technology for trusting strangers.
Like a lot of brilliant ideas the concept is simple. Implementation ain’t so easy. Those ledgers that keep track of who owns what have been around in principle since the Medici Bank was set up in 1397. Blockchain removes them from a central location and puts them in shared distributed digital files. The files are shared on a worldwide peer-to-peer network so there is no central authority. Once a record is updated, the change cannot be reversed, falsified or erased. It is permanent. Every person in the network has their own copy of the shared ledger and those copies remain the same.

Why is that important?  For the first time in history it may be possible to create a public record of who owns what that is not managed by a third party and cannot be changed by a single individual or organization. In other words, you could sell your intellectual property or a product to someone you’ve never met with complete trust on both sides of the deal. You could write a contract that executes based on an outcome you and that stranger had endorsed before the fact.

There’s an app for that
An underlying program called Ethereum has become the darling of the Blockchain enthusiasts. Essentially it allows blockchain developers to decentralized applications on top of it. Current offerings are being developed in three areas I know of : Asset transfer, Supply chain proof and smart contracts.

Yes, it is early days. Yes, it is a huge promise. Yes, the digital world is never as direct and obvious as we expect. But consider these simple facts:

  • 1969 The first message was sent and received over Arpanet the predecessor to the Internet.
  • 1978 marked the first test of Cell phones in Chicago.
  • 1985 The Well, a dialup chat and networking site, was established. This is the grand-daddy of all social networking sites.
  • 1988 Eudora, the first user-friendly e-mail program was released.
  • Google was founded in 1998
  • Linked In (now owned by Microsoft) launched in 2003
  • YouTube launched in 2005 (Google paid $1.65 Billion for it in 2006.)
  • In the last 30 years we have gone from zero to more than a half of the world’s population being on the internet

Are you ready for the next 30 years?


­­­­­­­­­­­­­­­­­­­­­­­­­­­Jerry Fletcher ThinkinigJerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com 

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.

Consulting: www.JerryFletcher.com
Speaking:
www.NetworkingNinja.com

Personal Brand: To Be Remembered

We are tribal.

Family. Extended family. Clan. Others who have married in.

Each of us, at our core, wants one thing: To Be Remembered.

Whether we get there via fame or infamy, we care not. For some is it is good enough just to be recognized by the clan. Others need the affirmation and admiration of a larger group. I suspect it is in their genes.

No matter the reason, we now have the techno gee-whiz abilities of the internet to boost our “personal brand.”

But that technology comes at a cost. To be truly, deeply remembered you still must engage in person with other human beings.

  • Your blog won’t get you there.
  • Your attempts to go viral on YouTube won’t get you there.
  • All the picture posts and notes on FaceBook will not get you there.

Your fond hope of having new visitors to the mummified digital files you leave behind is probably not going to happen. As much as the internet provides quick easy access to a lot more people, there is no connection in that connection.

Connection

In 20 years of investigating and speaking on social networking I’ve found that the road to brand runs through the junction of connection to Trust. Meeting a host of people, we find just a few that we want to continue the dialogue with. They are the ones we find interesting as potential customers or referral sources and some that are just fascinating in and of themselves.

Fascination

That attraction doesn’t always go both ways. It can but it is not required. For them to find you spell-binding, you may have to work at it. You may consider gilding the lily, spiffing up your personal brand by trying to appear as something you are not.

Not a good idea.

Engagement

You are better off being yourself and letting them know you are interested by asking questions to learn more about them. Engage them in conversation instead of doing that “elevator pitch” commercial.

Ask them:

  • How did you come to be in this business?
  • If you weren’t doing this what would you do?
  • Business is only part of life, what do you do for fun?

Trust

If they return the interest you are on the highway to Trust and a real “personal brand.” But you have to stay on the high road. On line and in person you shouldn’t try to enhance your value. Be who you are. Stick with honest, consistent information. That might change a little over time with education and experience but at the core you need to stay the same.

What’s at your core?


Jerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

 

Trust, Brand and How to Get There

Brand is based on perceptions.

The greatest of these is trust.

If there is no trust, there is no positive brand. (Video Link) BUT there can be negative brand. Seldom if ever does a brand exist that is trusted by 100% of the populace. Even within the target audience for the product or service there will always be some that don’t get the message. There will be group that is not on board for many reasons chief of those being a negative experience.

Consider the current approval ratings of the Trump administration. More importantly, consider the desperate straits of leadership in the departments of the federal government where A and B list candidates are scorning appointments and refusing to serve.

When less than 50% of the population trusts you, you have a brand problem.

Trust and consequently Brand are dynamic.

Trust can change as quickly as new information becomes available and in today’s world that is just a tweet away. It doesn’t matter who tweets as we have seen over and over since Trump took office.

More importantly Brand can be impacted by any information presented to the audience whether it is “fair and balanced” or more blatant false news. The problem is that the same information causes diametrically opposed reactions depending on which part of the audience you poll. The level of Trust can shift just by which side presents the information.

Trust and Brand are situation specific

Either side, with privileged information, might have an advantage over the other. New information can reverse the situation. Sometimes the data can overlap. Whatever the truth may be, when the populace is divided and polarized the two sides will both claim victory and cite their perception of brand as righteous.

Even when one side is forced to retract their actions they will continue to claim their deeds were justified. Look at the comments that followed a judge’s ruling that the children of families seeking asylum here in the USA had to be returned to their parents.

Even the Trump oriented news organizations rightfully called it a backlash. What they aren’t mentioning is the backlash about treating asylum seekers as criminals. The most descriptive phrase for that is “anti-American.”

Trust and Brand are social or relational constructs.

That means that win or lose you have to play the game. If one side or the other refuse to engage the game is over. Only one brand will continue. If one side does not stand up for what it believes the other will slowly become dominant. Both sides need to be heard. Both need to listen. And both need to consider their actions as well as their words.

Trump advocates continue to say, “He’s doing what he said he would do.” That is true. How he is doing it is another matter. That is not going unnoticed. His loyalty to long term associates is being called into question now daily. Breeches of long-term American values are being noticed by everyone.

Getting to Trust and Brand is based on maintaining certain attributes over time.

The most important part of those components is credibility. People have to believe that your word is your bond. They want to believe they can believe you. To establish credibility you have to be real. you have to be trustworthy. And you need to be the same over time.

But being those things are dependent on how the audience perceives you. Right now, there are friends and neighbors of yours that will say that the current man in office meets all these qualifications. He is authentic. There are few if any like him. But he is not consistent. He is anything but. And when it comes to integrity, I would rather be his enemy than his friend. In short, I cannot trust him and for me that generates a negative brand.

Trust generates positive Brand.

You will have a Brand whether you want one or not.

A negative Brand will spawn terrorists that will do everything in their power to bring you and your organization/government/business down.

Yes, you can have a positive Brand and that will pay you dividends.

Positive Brand advocates will stay with you through the tough times refusing to buy in to another product or service or ideology. They will stay with you until you can match or beat the opposition as long as you don’t betray their Trust.

What is your stand on Trust and Brand?


Jerry Fletcher is a sought-after International Speaker, a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development for independent professionals on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

 

Your Brand is Trump

Charlie asked me to write a letter.

He purchased a list of high wealth individuals in the suburbs near his office. He has about 50+ years experience in wealth management. He no longer sells, trades, manages or otherwise represents clients in investing matters.

These days he keeps his hand in by providing second opinions. He can give you a true cost analysis of your investing plan and can tell you who you can trust.

The sample letters he passed along were atrocious. They were supplied along with the list and were all about selling products like annuities and combining funds into IRAs and consolidating everything with one broker. Little if any of the information provided was really what prospects wanted to see. I proposed a series of letters or notes that centered on the concerns of the prospect rather than products.

Stop selling, listen and start taking orders. Too often financial professionals get wrapped up in showing us their deck of cards. They forget that we want to know that we can win with their help. When they stop selling, listen and provide the assurances we need we begin asking them to purchase for us.

Your Brand is not based on the products you offer. I’ve watched certified financial planners change organizations they work with regularly to get better commission rates. It is infrequent that they change to get a better deal for clients. (but that does happen with the best of the lot.)

Your Brand trumps all the products.

  • If the prospect thinks that you know your stuff, your brand is trump.
  • If the prospect feels comfortable working with you, your brand is trump
  • And, if the prospect believes that he/she can trust you, your brand is trump.

Your Brand is the questions you ask. Chuck’s questions, which we put into an ad for the city symphony program are like these:

  • Are you really set for life?
  • Will your retirement be a walk in the park or a long slog into the sunset?
  • How much is your financial adviser costing you?

Your Brand is the answers you give. Being set for life depends on how long you live. In today’s world that could be longer than you think. Staying healthy makes a crucial difference in what you can afford for that last mile. Too often, your planner gets a commission continually buying and selling charging fees each time. Charlie gets no commissions, no payments out of your principal. He charges a fixed fee for his review.

It all comes down to integrity. You’ve got to have it to get to trust. Trust is the trump card and Trust is the outcome of Brand.


Jerry Fletcher, Networking Ninja, is a sought after International Speaker, beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and Business Development on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

Your Customer Service is Your Brand

Brand is an expression of Trust.

That means that every contact you or your organization have with an individual can impact how much they trust you and just what they think feel and believe about your brand.

A recent experience with a company demonstrates how to screw this up:

If you are a senior they offer a wonderful service.

They are there when you’ve fallen and can’t get up.

They are there when you need to get to the emergency room now.

You would think they would be there for the relatives after a loved one passes on.

Wrong!

First they call and demand the equipment. Then they dictate how you are going to return it.

Yes, they will have UPS pick it up at no charge.

No, it does not have to be returned from the address of the user. Your business, your home or a neighbor is acceptable as a pick-up point.

Maybe you could leave it on the porch if you can’t be there.

You can’t get a prepaid label sent to you so you can take the equipment to a UPS Store on your own schedule. Explaining that you are in another state 2200 miles away from the equipment and not available to wait for a driver to get around to you does no good.

You must take time out of a wall-to-wall schedule when you are in Mom’s home town because sending you a prepaid label to take to a UPS store “can’t be done.”

Never mind that you’re grieving. You must to do it their way.

I won’t be held hostage by having to wait for an unscheduled pickup.

I won’t accept responsibility or liability for goods left on a porch at their direction.

I will cooperate with a customer service person who listens and tells me the truth. (So far, I’ve spoken to at four and my situation is off their scripts and it is obvious that management has no Trust in their staff.)

I’m done, except for a letter to the Chairman and CEO of the organization.

My letter will detail the multiple telephone discussions and refusals to listen. More importantly I will reiterate some points I’ve made on platforms across the country.

  • Your brand is an expression of Trust.
  • Your brand is a reflection of all the trust points in your organization.
  • Your brand strength requires Trust in yourself, Trust in your company, Trust in your employees, and Trust in your customers.
  • Your brand is the sum-total of all those points of trust. If they diminish your organization will wane and die.

____________________________________________________________________

Jerry Fletcher, Networking Ninja, is a sought after International Speaker, beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and Business Development on and off-line.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

 

Personal Brand Out Of The Dark.

I went dark back in mid-November.

Shift happens. I put my house on the market and it sold. The condo I wanted to buy had not received FHA approval. The mortgage company bureaucrats demanded data at the last minute. Mom was in the emergency room so I flew back to the Midwest.

Then, not only Murphy but his minions decided it was my turn in the barrel. I figured my Personal Brand was going to take a hit.

Keeping your personal brand means you have to:

  • Constantly keep it in mind.
  • Unceasingly support it.
  • Always keep it visible.

That is especially true when Murphy and Minions grab hold of your life.

I’ve just come through three months of coping with the Murphy clan.

According to Google:

Edward Aloysius Murphy Jr. (January 11, 1918 – July 17, 1990) was an American aerospace engineer who worked on safety-critical systems. He is best known for his namesake Murphy’s law, which is said to state, “Anything that can go wrong will go wrong.”

How do you sustain your personal brand when everything you do seems to diminish your ability to look after it?

For me it started with three apparently unrelated decisions:

  1. I would assist Mom in getting the eye surgery she needed by being there.
  2. I’d sell my house, downsize and bank a little cash on the way.
  3. Speaking appearances would get more attention in 2018.

I wrote about how Murphy and his Minions started changing my life regarding the first two decisions in my Personal Note Series (Best Laid Plans, To Market To Market).

Little did I know back then.

You are who you are and that will not change catastrophically unless you run afoul of the law in a major way.

I went dark for three months. My last Small Business Marketing Blog and weekly commentary last appeared in mid-November. Updates to my Brand web site and Facebook page stopped about the same time. My regular contributions to BeBee became a trickle of comments and then just stopped altogether.

I did maintain my consulting business clients but had to discontinue most of my new business activities. I flew to Cincinnati, Ohio from my home in Portland, Oregon four times in two months Two of the trips were unplanned because Mom was in the Emergency Room.

There were a few concerned business phone calls but It wasn’t until I cancelled the land-line phone service that I got any major reaction. I only have one phone number now: 503 957-7901

Be yourself. Don’t allow the events of the day to muddle how you connect.

Base your personal brand on your core competence, convictions and confidence. Stick to it through thick and thin. People understand that your professional abilities can be impacted by emotional situations. You need to be transparent about how Murphy and Minions are impacting your emotions. They will give you credit when you are candid.

Honesty, candor and your web site are the night light you need when Murphy and Minions force you to go dark.

My consulting site continued to generate leads and proved to be the primary resource for clients that were referring prospects. The comment, “I felt I knew you before we met in person because your web site gave me so much information.”

Over the next few weeks you can look forward to updates in my speaking site (www.NetworkingNinja.com)

_______________________________________________________________

Jerry SpeakingJerry Fletcher is a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and Business Development on and off-line. He is also a sought-after International Speaker.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com

 

Personal Brand and Charisma

Either you’ve got it or you don’t is not true.

Anyone can be more charismatic and anyone can build their personal brand by doing so. The question is: Are you willing to pay the price?

The price may be a shift in your emotional quotient (EQ) because charisma is judged by observers, not you. You may have to change the way you present yourself to the world… all the time.

Behavior dictates how you are judged.

As Shakespeare said:

“All the world’s a stage,
And all the men and women merely players;”

Your audience, whether you are a speaker, manager, politician or a member of the C-suite, instantly makes decisions about whether or not they can devote themselves to you and your vision. Instantly.

They look at:

  • Your movements and stance—if you appear open and move with sureness you will be seen as charismatic.
  • Your confidence—research indicates that if you are perceived initially as having confidence, that perception will not change over time for the viewer who will see you as charismatic.
  • How you present your ideas—using emotionally powerful stories and images that reach into the psyche of your audience makes you charismatic.
  • Your focus—when you are engaged with an individual or a group you are absorbed in them. Nothing breaks that concentration. And you will be seen as charismatic.
  • Your competence and friendliness—which they are judging from an emotional intuitive basis rather than using their logical faculties. Check your charisma score on these tow elements here

Trump is an example.

In his book Charisma in Politics, Religion and the Media, David Aberbach delineates historical pivot points that occurred due to charismatic leaders. He contends that charismatic leaders release the individual of the pressures of life under stress. They seek protection in a group. When individuals feel vulnerable there is a possibility of a charismatic attachment. This can be very dangerous in certain circumstances.

So was Hitler

Charisma can be used for good or for demagoguery. Hitler employed his power to give people a target of hatred, which gave those who felt broken their own sense of superiority.

Is Trump, like Hitler, targeting a group for hatred?

Why does he continually say, “No amnesty and no citizenship.” Why is he trying to destroy NAFTA?  Why are immigration cops being allowed to operate like Hitler’s Brown Shirts? This is not the the kind of positive charisma and leadership displayed by Franklin Roosevelt, Ghandi and Nimitz.

Use your charisma for good and stay tuned.


Jerry Fletcher ThinkinigJerry Fletcher is a beBee ambassador, founder and Grand Poobah of www.BrandBrainTrust.com

His consulting practice, founded in 1990, is known for Trust-based Brand development, Positioning and business development on and off-line. He is also a sought-after International Speaker.

Consulting: www.JerryFletcher.com
Speaking: www.NetworkingNinja.com